Frequently Asked Questions

Reynolda has partnered with some nearby accommodations to offer unique overnight packages. View our suggested itineraries.

Admission to the Gardens is always free.

A Winston-Salem Transit Authority bus stop is conveniently located near the entrance gates of Reynolda House. Check the schedule here.

Admission to the Museum is valid for the day of purchase only. Visitors are welcome to leave for lunch and return to the Museum to continue their self-guided tour.

The grounds and gardens encompass 125 acres of wooded trails, meadow, and wetlands, including seven acres of Formal Gardens. Leashed, well-behaved pets are welcome outside on the Reynolda grounds, except for the Formal Gardens. Pets are not permitted in the Formal Gardens under any circumstances. Many Reynolda Village restaurants and seating areas offer pet-friendly patios. Visitors are required to clean up after their pets. Service animals with identification are welcome throughout Reynolda.

Reynolda has several resources to make the most of your young visitor’s experience. Visit the Families and Kids page to find tips on preparing for your visit.

Yes, tickets may be purchased here.

Reynolda House accepts cash, credit cards, and ApplePay at the Museum store. Payment methods vary by merchant in Reynolda Village.

The Reynolda experience includes the Museum, Gardens, Village, and surrounding grounds. However, admission is charged at the Museum only; admission to Reynolda Gardens and Reynolda Village are always free. No ticket is needed to visit the Gardens or Village.

Yes. You can find more information about accessibility.

Free lockers are available in the coat room of the front lobby at the Museum. 

Yes, you will be required to show your confirmation again for re-entry, so please have it ready.

Visit our Tours page to learn more about group tours at the Museum. Reynolda Gardens school tours are currently unavailable.

Wake Forest University, the Southeastern Center for Contemporary Art (SECCA), and the Graylyn estate are all adjacent to Reynolda. As the City of Arts & Innovation, Winston-Salem offers numerous visual and performing arts experiences, several historical sites, and a vibrant downtown scene. View suggested itineraries and learn more about Winston-Salem.

Reynolda is beautiful year-round. The Museum hosts major exhibitions in the main gallery each fall and spring, and changing exhibits in the historic house galleries. The grounds and Gardens of Reynolda reveal distinct beauty in each season. See what’s blooming. And of course, Holidays at Reynolda are always magical!

We recommend sharing a Reynolda experience with your young visitor on days when the Museum is less busy, such as Wednesdays and Thursdays. Children always have free Museum admission. Visit our Families and Kids page to learn more about family-friendly resources, events, and programs.

Restrooms are available for visitors to the Museum or Museum store during museum hours. Additional public restrooms are available near the Reynolda Gardens’ greenhouse and in Reynolda Village in building 114 (adjacent to The Barn at Reynolda Village). These restrooms are open from 9 a.m. to 5 p.m. daily.

During your visit to Reynolda, you can find several restaurants conveniently located within walking distance of the Museum in Reynolda Village, or within a short drive on Reynolda Road. While we also encourage visitors to picnic on our grounds, please note that food and beverages are not allowed in the Formal Gardens. To protect the historic furnishings and art collection, we do not allow food or drink inside the Museum.

While Reynolda is a private property, we uphold the spirit of Katharine Reynolds, who welcomed all to her country estate and bungalow. Walking, jogging, cycling, picnics, leashed pets, and informal lawn games are welcome in the Greater Gardens of Reynolda, but NOT within the Formal Gardens. Reynolda’s grounds should not be used for organized sports or practices. View Gardens policies. Please note that the front gate to Reynolda House at 2250 Reynolda Road locks at 5 p.m. daily.

There are multiple seating areas throughout the Gardens and the Village, including benches in the Formal Gardens, in the beautiful fountain courtyard near McCalls, as well as many picnic tables and benches throughout the Village.

At the Museum, benches are available in several locations in the historic house, in the orientation gallery, and outside the main exhibition gallery.

Non-portrait photography is permitted outside at Reynolda. For more information on our photography policy, or to book a portrait photo session at the Gardens, visit our Photography Policy

Inside the Museum, photography is allowed throughout the historic house. However, some exhibitions may not allow photography. Look for signage or ask a protection officer if you’re unsure of a location’s photo policy. Flash and selfie sticks are not permitted. And remember, sharing is caring: Share your experience with us on Instagram and tag us @CurateReynolda. For more details, see our Visitor Tips & Policies

If you think you lost something during your visit to Reynolda House, call our Security Office at 336.758.5476. 

For items lost or found in the Formal or Greater Gardens, please contact Reynolda Gardens at 336.758.5593. Any items that have not claimed within 30 days will be discarded.

For items that have been lost or found in Reynolda Village, please call 336.758.5584. Any item that has not claimed within 30 days will be donated or discarded.

Please keep food or drink outside of the Museum. We invite you to store personal items in our complimentary lockers. Umbrellas, backpacks, overcoats, bags, purses, oversized cameras and strollers larger than umbrella-size should be stored in the lockers or coatroom. Bags larger than 10 inches are not allowed inside the galleries and historic house to ensure the preservation of our space. Water fountains are available inside the Museum.

We welcome student research and study at the Museum. Computer use, note-taking, and sketching with pencils is allowed with prior approval, just ask at the front desk upon your arrival.

See the calendar of events for details on event tickets.

You can view and research the Museum’s collection here.

View all upcoming exhibitions here.

Reynolda Museum is unable to offer advice on works of art in personal collections. You may be interested in reading more on Collections Care & Conservation. If you would like to talk with someone on staff about art, please contact us at hello@reynolda.org.

Reynolda Museum welcomes appropriate use of its collections. Please visit the Rights and Reproductions page to contact our Assistant Director for Collections Management with your request.

The Museum’s fine art collection includes more than 180 works of art. Not all works can be on view at one time due to the material of the work, space available in the historic house, and other collection concerns. See which works are currently on view or find your favorite online! 

No—the Museum’s fine art collection was founded by Barbara Babcock Millhouse, R.J. and Katharine Reynolds’s granddaughter.

Leashed dogs are welcome, except in the Formal Gardens. Dog owners are responsible for picking up after their pets.

Food and drink are not allowed in the Formal Gardens, but picnics are encouraged in the Greater Gardens. We recommend using the front lawn of the historic house for picnics.

Blankets are not allowed in the Formal Gardens, but are welcome in the Greater Gardens and grounds.

Information regarding wedding ceremonies in Reynolda Gardens can be found at reynoldabarn.com or by calling 336.758.BARN (2276).

Individuals who are not professional photographers are welcome to take casual photos any time. We love seeing your photos! Be sure to tag us on Facebook and Instagram.

Portrait photography, which includes bridal, individual, and family portraits can be scheduled online at reynolda.org/photography.

Photography that is intended for commercial purposes, including all forms of advertising must be approved by the Reynolda Gardens office and scheduled at least one month in advance. Contact us at hello@reynolda.org. A fee will be charged and restrictions apply.

The historic buildings in Reynolda Village are now home to a vibrant mix of boutiques, restaurants, shops, and services. You can relax on the patio at one of our delicious restaurants, find that new outfit or accessory in our boutiques, savor a hot, made-to-order doughnut or decadent crepe, enjoy a DIY class with friends, pamper yourself with a spa visit, take an exercise class, and picnic on the peaceful lawn.

Reynolda Village is comprised of charming historic buildings, which once supported the 1,067-acre estate of the R.J. Reynolds family. Most of the buildings in the Village were built between 1912 and 1917, and are original to the estate.  The conserved buildings now house unique stores, restaurants, services, and offices.

These buildings, many of which were designed by famed Philadelphia architect Charles Barton Keen, were modeled after an English village. When the Renolds family lived on the estate, the Reynolda Village included: dairy barns, a cattle shed, school, post office, smokehouse, blacksmith shop, carriage house, central power and heating plant, cottages to house the family’s chauffeur and stenographer, the Village’s school master, and the farm’s head dairyman and horticulturist.

To learn more about the buildings and history of Reynolda Village, download the Reynolda Revealed app to enjoy our free, self-guided tour.

The Barn at Reynolda Village is an ideal setting for weddings, corporate and social events, workshops, and photo shoots. With its historic charm, crisp white interior, elegant lighting, and stunning exterior surroundings, The Barn at Reynolda Village will serve as the perfect backdrop for your wedding ceremony and reception. For more information about pricing, package inclusions, and details, visit reynoldabarn.com

Interested in getting married in the Formal Gardens? Options for outdoor weddings in Reynolda Gardens are offered through The Barn at Reynolda Village.

Reynolda Museum is not available for rentals. For more information about who can entertain at the Museum, visit our Sponsorship page.

The Museum store is a perfect and unique location to find gifts for friends and family. No admission is charged for visitors coming only to shop. Advance tickets are not needed to shop at the store.

Reynolda depends on the generous support of its members and donors to bring the joy of art and nature to everyone. There are many ways to donate.

The Museum’s annual Community Day offers the Museum experience to visitors free of charge. Free Museum admission is also offered to Museum members, children ages 18 and under, students, military personnel, employees of Wake Forest University and Wake Forest Baptist Medical Center, and first responders with an ID. Passes to Reynolda Museum in English and Spanish are available to check out from every branch of the Forsyth County Public Library free of charge.

A multitude of resources are available for writers and members of the media. Visit our News and Media page for contact information.

Reynolda is considered the feminine form of the Reynolds family name.

Yes! We encourage the Museum’s website to be used as a research and teaching tool. Please credit Reynolda, follow appropriate notation guidelines, and credit information found on the site. If you want to use an image from the Museum’s collections, visit the Rights and Reproduction page.

Direct all publicity image requests to the Marketing & Communications Department.

You can pay for your membership at the Museum’s front desk or online.

Immediately! You can enjoy member benefits the moment you join.

Explore the perks of Museum membership at reynolda.org/membership.

Memberships received before the 15th of the month will expire that same month one year later; memberships received after the 15th of the month will expire the following month one year later.

You can expect to receive your membership materials ten business days after joining.

We are happy to print you a new one! Just contact the Membership Manager at 336.758.5029. In the meantime, just mention to the Museum front desk that you are a member and visit as often as you like.

Absolutely! You only need to pay the difference between the two membership levels and your upgrade will be effective immediately.

Members do not have to live in the same household. Please note that all membership materials will be mailed to one address.

Reynolda House members at the Benefactor level and above receive reciprocal benefits through the Southeastern Reciprocal Membership Program, signified by “SERM” in silver text on your membership card. For the latest listings of SERM participants, visit semcdirect.net/serm-participants. Reynolda House members at the Sustainer level and above receive reciprocal benefits through both Southeastern Reciprocal Membership Program and North American Reciprocal Museum Association, signified by the silver “SERM” and gold “NARM” on your membership card. For the latest listing of NARM participants, visit narmassociation.org.

Ever wonder what it costs to maintain the world’s largest historic bungalow? Your membership helps support the care and maintenance of Reynolda, and enables us to host educational exhibitions and programs for the community. You help us keep the lights on!

Yes, members at the Dual/Family level and above receive free membership for two individuals at any time.

Members at the Dual/Family level and above may have a total of two (including themselves) attend member only events.

All membership purchases are final and nonrefundable.

Yes! All memberships at the Patron level or above include some tax deductibility. You can find more information under each specific membership level here.

Yes, donor advised funds can be used to pay for memberships, but the donor will not receive additional admission passes, if applicable

Yes! You may purchase a gift membership online {insert link}, at the Museum front desk, or by calling the membership manager at 336.758.5029.

Charles Barton Keen members are allowed private swimming privileges in the Reynolda pool. Pop-up pool parties for all members are offered throughout the year. Bring your own swim cap!

You can pay for your membership online at reynolda.org/support.

Immediately! You can enjoy member benefits as soon as you join.

Memberships received before the 15th of the month will expire during that same month one year later; memberships received after the 15th of the month will expire the following month one year later.

Explore the perks of a Gardens membership at reynolda.org/membership.

Reynolda Museum and Reynolda Gardens are two separate organizations with different member benefits.

No membership card is needed at this time for Friends of Reynolda Gardens!

Reynolda Gardens serves as Winston-Salem’s front yard. Your membership supports everything from fertilizer to foxgloves to flat blade shovels. Thank you for keeping the entire Reynolda grounds—Formal Gardens, trails, and meadow—beautiful!

All membership purchases are final and nonrefundable

Admission to Reynolda Gardens is always free, while Reynolda House memberships include the $18 admission fee.

Friends of Reynolda Gardens are able to shop seasonal plant sales before the general public, which means they won’t miss out on high-demand or unique plants. The best way to stay informed on all plant sales at Reynolda Gardens is to make sure we have your correct email address. If you need to update your contact information, please call 336.758.5889.

Yes! You may purchase a gift membership online or by calling at 336.758.5889.

Yes, donor advised funds can be used to pay for memberships.